Política de Privacidade

1. O Escopo

1.1 This policy describes the types of personal data the Company collects from individuals, how that data is processed, shared with third parties, and protected.

1.2 This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through the combination of additional information we hold or have access to.

For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for a general audience and are not designed for use by individuals under the age of 18. We do not knowingly seek or collect information from anyone under 18, nor do we permit such individuals to use our services. If we become aware that we hold information relating to a minor, we will delete it as promptly as possible.

2. Quais Dados Pessoais Temos sobre Você

When you access our services, channels, or website, we collect Personal Data. In some cases, we may request specific Personal Data from you.

In other cases, we collect your personal data by analyzing how you use our Services or interact with our support channels, or by receiving your information from our third-party partners.

3. Não Exigimos a Divulgação de Informações Pessoais

Providing personal data is optional. However, choosing not to share it may prevent us from delivering our Services or granting you access to the website.

4. Quais Dados Pessoais Coletamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more details on the processing required to protect legitimate interests.

5.4 Below is a list of reasons and legal bases we may rely on to process the information you provide to us:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as platforms used to analyze user experience.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have supplied to us. Your Personal Data shared with third-party trading platforms will be subject to their respective privacy policies. Please note that your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners to support the enhancement and improvement of the products and services provided to its customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, or with creditors of the Company or any other company within the group, in connection with a transaction (including the transfer or sale of assets belonging to the Company or any group entity), or as part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other business within the group.

7. Cookies e Serviços de Terceiros

We may use third-party services — such as advertising providers and analytics companies — on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies são pequenos arquivos de texto armazenados no seu dispositivo quando você visita o site. Eles são usados para coletar informações sobre suas preferências e hábitos de navegação, melhorar a experiência do usuário, registrar configurações e personalizar produtos e serviços de acordo com seus interesses. Os cookies também são utilizados para fins estatísticos e analíticos.

7.3 We use two types of cookies. Session cookies are temporary — they are downloaded to your device and deleted when you close your browser. Persistent cookies remain on your device after the browser is closed and are used to recognize you as a returning user and restore your access to the site.

Please note that if this occurs, some or all features and functions of the Site may not work as expected.

Online Tracking Notice: this service does not currently respond to "do not track" signals.

8. Retenção de Dados Pessoais

The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Transferências Internacionais

9.1 Suas informações pessoais podem ser transferidas para outros países, incluindo a transmissão a um terceiro país ou a organizações internacionais. A Empresa adota todas as medidas necessárias para proteger os Dados Pessoais fornecidos e garantir que os titulares dos dados possam exercer seus direitos e acessar recursos legais eficazes.

9.3 A Empresa pode fornecer informações sobre as medidas de segurança adotadas para proteger seus Dados Pessoais transferidos para países terceiros ou organizações internacionais. Para mais informações, envie um e-mail para: support@crescanioequity.com

10. Segurança dos Dados Pessoais

10.1 Adotamos medidas técnicas e organizacionais adequadas para proteger os Dados Pessoais contra destruição, perda ou alteração acidental ou ilegal.

10.2 Não podemos garantir que a segurança dos seus Dados Pessoais seja mantida sem falhas. Também não nos responsabilizamos por danos intangíveis, incidentais ou consequenciais decorrentes do uso ou da divulgação de Dados Pessoais, incluindo, entre outros, Dados Pessoais divulgados em razão de erros de transmissão, acesso não autorizado por terceiros ou qualquer outra causa fora do nosso controle.

In certain circumstances, we may be legally required to disclose your Personal Data to third parties, such as public authorities. In those situations, we have no control over how those third parties protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any Personal Data you transmit to Us online.

11. Hyperlinks para Sites de Terceiros

Our website may contain links to third-party websites and applications. These are not under our supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such websites or applications.

Before accessing any third-party website or application, read its privacy policy carefully. Be cautious about what personal data you share with third parties.

12. Alterações nesta Política

This Policy may be updated at any time. When changes are made, the revised Policy will be posted on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Seus Direitos

You have the right to request verification of the accuracy of your Personal Data, correct any inaccuracies, and request deletion of Personal Data that is no longer necessary for our purposes. You may also restrict the scope of how your personal information is processed.

If you are a resident of the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send us an email at the address below.

13.3 Right of Access You have the right to verify the accuracy of the Personal Data we process about you and to access that data upon request. We will provide one electronic copy at no charge; a reasonable fee may apply to additional copies. If you request the data electronically, it will be delivered in that format. The right of access must not infringe on the rights and freedoms of third parties. If fulfilling a request would harm another person's rights or freedoms, we may decline or limit our response accordingly.

13.4 Direito de retificação A Empresa tem o direito de retificar Dados Pessoais imprecisos. Você tem o direito de exigir a retificação de quaisquer Dados Pessoais incompletos que lhe digam respeito, considerando a finalidade do tratamento.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrições de processamento Se você questionar a exatidão dos seus Dados Pessoais, pode solicitar que a Empresa limite o seu processamento. Quando essa restrição for aplicada, os Dados Pessoais só poderão ser mantidos com o seu consentimento, para a criação, o exercício ou a defesa de direitos legais, para a proteção dos direitos de outra pessoa física, ou por razões de interesse público relevante no âmbito da União Europeia ou de um Estado-Membro.

13.7 Right to Data Portability Where processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the right to access the personal data you have provided to the Company. You may also request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not infringe on the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of Personal Data relating to you where that processing is based on legitimate interests pursued by the Company or by third parties. This includes profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing your Personal Data, we may continue to do so unless you can show that those grounds are overridden by your rights, freedoms, or interests, or by the establishment, exercise, or defense of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data relating to you.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with a supervisory authority. Within the European Union, you may submit a complaint to a supervisory authority established by a member state to protect individuals' fundamental rights in relation to the processing of Personal Data. EU and member state law may limit the rights described in this section 13 as they apply to your Personal Data.

We will provide the information you are entitled to under section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. You will be notified of any extension, along with the reasons for it, within one month of your original request.

Subject to Section 13 of the law, information provided in response to a request made under your Section 13 rights will be supplied free of charge. Where a request is manifestly unfounded or excessive — particularly where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may decline to act.

If we are unable to verify the identity of the person who submitted a request, we may ask that individual to provide reasonable proof of identity.